Our Principles

21GCTT sticks to the follow principles when working with our clients on the localization/translation projects:

1. Conduct product training before the translation starts

2. Check localization quality on a quarterly basis

3. Review project management with clients on a weekly basis

4. Keep improving localization processes

5. Always ask questions and submit queries to the client when we are not sure of even a small issue

6. Point out the problems in the source product/language so that clients could improve itself in its product development/internationalization phase

7. Keep driving process and cost efficiencies

8. Keep having ideas of cost-cutting for our clients

9. Always have a proactive attitude towards even very small projects

10. Build partnership with our clients instead of simple business relationship